Contact Us
Have a question about your order, shipping, or our latest collection? We are here to help. Get in touch with the Aurachain team through any of the channels below, and we will get back to you as soon as possible.
Customer Support
Our official support channel is available for all order changes, tracking issues, and inquiries.
Email: Aurachaine@gmail.com
Response Time
We aim to respond to all emails within 12 to 24 hours during working days. Please include your order number (e.g., #1001) if you are reaching out regarding a specific purchase.
Operating Hours
Monday – Friday: 9:00 AM to 6:00 PM
Saturday – Sunday: Closed (Emails are reviewed periodically)